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Installing and Upgrading the Avaya S8300 Server555-234-100Issue 12May 2009

Contents10 Installing and Upgrading the Avaya S8300 ServerAdministering an S8400, S8500, or S8700-Series primarycontroller when the S8300 is an LSP .

Hardware installation for the S8300 Server100 Installing and Upgrading the Avaya S8300 ServerFigure 11: Unregistered music-on-hold equipment connectin

Music-on-holdIssue 12 May 2009101Installing a registered music source on a G700 or G350 Media GatewayFigure 12 show the connections for the music-on-h

Hardware installation for the S8300 Server102 Installing and Upgrading the Avaya S8300 ServerPaging and announcement equipment This section provides i

Adjunct Information SourcesIssue 12 May 2009103Adjunct Information SourcesThis section lists documents you can use for installation of some of the key

Hardware installation for the S8300 Server104 Installing and Upgrading the Avaya S8300 ServerCommunication Manager Messaging SystemsFor information on

Adjunct Information SourcesIssue 12 May 2009105Avaya EC500 Extension to Cellular and Off-PBX StationsFor information on installing Avaya EC500 Extensi

Hardware installation for the S8300 Server106 Installing and Upgrading the Avaya S8300 Server

Issue 12 May 2009 107Section 2: S8300 Server installation and upgradesThis section contains procedures to install or upgrade an Avaya S8300-Series Ser

108 Installing and Upgrading the Avaya S8300 Server● Avaya Installation Wizard● Upgrade ToolHowever, to upgrade to a pre-5.2 release, use the Avaya In

Related DocumentationIssue 12 May 2009109Chapter 3: Installing a new S8300using the Avaya Installation WizardThis chapter covers the procedures to ins

ContentsIssue 12 May 2009 11Backing up the system over the customer’s LAN . . . . . . . . . . . . . . 283Complete the Installation Proc

Installing a new S8300 using the Avaya Installation Wizard110 Installing and Upgrading the Avaya S8300 ServerInstallation OverviewAbout software and f

Tasks to install the S8300 and a media gatewayIssue 12 May 2009111!CAUTION:CAUTION: If Communication Manager Messaging (CMM) is not installed along wi

Installing a new S8300 using the Avaya Installation Wizard112 Installing and Upgrading the Avaya S8300 Server● Identifying LSPs to the S8300 primary c

Before going to the customer siteIssue 12 May 2009113Before going to the customer siteThe procedures in this section should be completed before going

Installing a new S8300 using the Avaya Installation Wizard114 Installing and Upgrading the Avaya S8300 Server!CAUTION:CAUTION: For the Avaya Installat

Before going to the customer siteIssue 12 May 2009115drive (S8300C or S8300D only). If you plan to back up data on a customer’s LAN, use a server on t

Installing a new S8300 using the Avaya Installation Wizard116 Installing and Upgrading the Avaya S8300 ServerAvaya Communication Manager x.x.x Service

Before going to the customer siteIssue 12 May 20091173. Click Downloads.To download the Communication Manager Messaging patch software:4. Click Commun

Installing a new S8300 using the Avaya Installation Wizard118 Installing and Upgrading the Avaya S8300 Servercontract. All access to Communication Man

Before going to the customer siteIssue 12 May 2009119Note:Note: ART tool is available to Avaya associates and a few Business Partners. Business Partne

Contents12 Installing and Upgrading the Avaya S8300 ServerCopying a pre-upgrade service pack file to the S8300 Server . . . . . . . . . 307

Installing a new S8300 using the Avaya Installation Wizard120 Installing and Upgrading the Avaya S8300 ServerInstall the S8300The following manual pro

Install the S8300Issue 12 May 2009121b. If you are using an Addonics drive, plug one end of the CD/DVD-ROM power cord into the drive and plug the othe

Installing a new S8300 using the Avaya Installation Wizard122 Installing and Upgrading the Avaya S8300 ServerNote:Note: Communication Manager has teln

Install the S8300Issue 12 May 20091234. Verify that all Ethernet connections are secure, to ensure the file transfer process is not interrupted.To ins

Installing a new S8300 using the Avaya Installation Wizard124 Installing and Upgrading the Avaya S8300 Server- If elected, Communication Manager Messa

Install the S8300Issue 12 May 2009125To create a login:1. Ask a customer representative for a login name and password that the customer would like for

Installing a new S8300 using the Avaya Installation Wizard126 Installing and Upgrading the Avaya S8300 ServerUsing the Avaya Installation Wizard (IW)T

Using the Avaya Installation Wizard (IW)Issue 12 May 2009127Electronic Preinstallation Worksheet screen5. If you have an EPW loaded onto your laptop,

Installing a new S8300 using the Avaya Installation Wizard128 Installing and Upgrading the Avaya S8300 ServerUsage Options screen7. Select either Inst

Using the Avaya Installation Wizard (IW)Issue 12 May 2009129Date/Time screen10. Choose the current date and time information that the Avaya Installati

ContentsIssue 12 May 2009 13Installing Communication Manager Messaging service pack (or RFU) files, if any345Starting Communication Manager Messaging.

Installing a new S8300 using the Avaya Installation Wizard130 Installing and Upgrading the Avaya S8300 ServerAvaya Communication Manager Software Upgr

Using the Avaya Installation Wizard (IW)Issue 12 May 200913114. Do one or both of the following:● If there is an update or security file you need to d

Installing a new S8300 using the Avaya Installation Wizard132 Installing and Upgrading the Avaya S8300 Server17. Click Continue. The Media Server - IP

Using the Avaya Installation Wizard (IW)Issue 12 May 200913320. The Optional Services screen appears. Select the services you want.21. Click Continue.

Installing a new S8300 using the Avaya Installation Wizard134 Installing and Upgrading the Avaya S8300 Server22. Click Continue. If you selected Domai

Using the Avaya Installation Wizard (IW)Issue 12 May 200913523. Click Continue. If you selected Network Time Protocol (NTP) in the Optional Services s

Installing a new S8300 using the Avaya Installation Wizard136 Installing and Upgrading the Avaya S8300 Server24. Click Continue. If you selected Remot

Using the Avaya Installation Wizard (IW)Issue 12 May 200913726. Click Continue. The Security Files screen appears. This screen displays the status of

Installing a new S8300 using the Avaya Installation Wizard138 Installing and Upgrading the Avaya S8300 ServerNote:Note: If you selected Use this wizar

Using the Avaya Installation Wizard (IW)Issue 12 May 200913927. Click Continue. The IP Addresses screen appears. This screen displays the ID of the me

Contents14 Installing and Upgrading the Avaya S8300 ServerRecording configuration information . . . . . . . . . . . . . . . . . .

Installing a new S8300 using the Avaya Installation Wizard140 Installing and Upgrading the Avaya S8300 Server32. Click Continue. The Media Gateway Con

Using the Avaya Installation Wizard (IW)Issue 12 May 200914133. To upgrade the firmware on the media gateway, click Continue on the Media Gateway Cont

Installing a new S8300 using the Avaya Installation Wizard142 Installing and Upgrading the Avaya S8300 Server35. Click Browse to select the path of th

Using the Avaya Installation Wizard (IW)Issue 12 May 200914338. Select the modules you want to upgrade and click Continue.39. To proceed without upgra

Installing a new S8300 using the Avaya Installation Wizard144 Installing and Upgrading the Avaya S8300 Server2. Click Continue. The Import Custom Temp

Using the Avaya Installation Wizard (IW)Issue 12 May 20091454. Click Continue. The Extension Ranges screen appears.

Installing a new S8300 using the Avaya Installation Wizard146 Installing and Upgrading the Avaya S8300 Server5. To add a range, click Add Extension Ra

Using the Avaya Installation Wizard (IW)Issue 12 May 2009147Trunk configurationFor trunk configuration:1. To configure the trunk parameters of the med

Installing a new S8300 using the Avaya Installation Wizard148 Installing and Upgrading the Avaya S8300 Server2. Click Continue. The IP Trunk List scre

Using the Avaya Installation Wizard (IW)Issue 12 May 2009149Adding a trunkTo add a new trunk:1. Click Add IP Trunk. The IP Trunk Configuration screen

ContentsIssue 12 May 2009 15Completing the upgrade process (S8300 is the primary controller) . . . . . . 398If CM Messaging fails to start afte

Installing a new S8300 using the Avaya Installation Wizard150 Installing and Upgrading the Avaya S8300 ServerModifying trunk parametersTo modify the t

Using the Avaya Installation Wizard (IW)Issue 12 May 2009151Modifying IP route configurationTo modify the trunk's IP route configuration:1. Click

Installing a new S8300 using the Avaya Installation Wizard152 Installing and Upgrading the Avaya S8300 ServerDisplaying trunk statusTo display the tru

Using the Avaya Installation Wizard (IW)Issue 12 May 2009153Removing a trunkTo remove a trunk:1. Click the trunk's remove icon in the Actions col

Installing a new S8300 using the Avaya Installation Wizard154 Installing and Upgrading the Avaya S8300 ServerConfiguring a trunk media moduleTo config

Using the Avaya Installation Wizard (IW)Issue 12 May 2009155Endpoint installationFor instructions on endpoint installation, do one of the following:●

Installing a new S8300 using the Avaya Installation Wizard156 Installing and Upgrading the Avaya S8300 ServerAlarm configurationTo display modem statu

Using the Avaya Installation Wizard (IW)Issue 12 May 20091572. Select the appropriate modem access policy in the Modem Access area and click Continue.

Installing a new S8300 using the Avaya Installation Wizard158 Installing and Upgrading the Avaya S8300 Server5. Check Enable SNMP alarming if you want

Using the Avaya Installation Wizard (IW)Issue 12 May 20091592. Click Continue. The Authentication File screen appears if there is a resident server on

Contents16 Installing and Upgrading the Avaya S8300 Server

Installing a new S8300 using the Avaya Installation Wizard160 Installing and Upgrading the Avaya S8300 Server3. Click Install New Authentication File.

Using the Avaya Installation Wizard (IW)Issue 12 May 20091616. Click Continue. The Verify Gateway Installation screen appears. This screen displays a

Installing a new S8300 using the Avaya Installation Wizard162 Installing and Upgrading the Avaya S8300 Server7. Click Continue. The Launch Device Mana

Using the Avaya Installation Wizard (IW)Issue 12 May 20091639. The Exit AIW screen appears.If you set date or time, reboot the serverThe date and the

Installing a new S8300 using the Avaya Installation Wizard164 Installing and Upgrading the Avaya S8300 ServerEnabling SIP Enablement Services, if requ

Administering an S8300 primary controllerIssue 12 May 2009165Administering an S8300 primary controller!CAUTION:CAUTION: This administration applies on

Installing a new S8300 using the Avaya Installation Wizard166 Installing and Upgrading the Avaya S8300 ServerAssigning node names and IP addresses for

Administering an S8300 primary controllerIssue 12 May 2009167To define IP network region 1!CAUTION:CAUTION: Defining IP network regions can be quite c

Installing a new S8300 using the Avaya Installation Wizard168 Installing and Upgrading the Avaya S8300 ServerAdministering the IP address mapAdministe

Administering an S8300 primary controllerIssue 12 May 2009169Administering IP InterfacesThis procedure assigns network region 1, as an example, to the

Issue 12 May 2009 17 About this book OverviewThis document provides procedures to install, upgrade, or migrate an Avaya S8300. This chapter provides i

Installing a new S8300 using the Avaya Installation Wizard170 Installing and Upgrading the Avaya S8300 ServerIdentifying LSPs to the S8300 primary con

Administering an S8300 primary controllerIssue 12 May 2009171Associating LSPs with Network RegionsIf the primary controller has LSPs, you can associat

Installing a new S8300 using the Avaya Installation Wizard172 Installing and Upgrading the Avaya S8300 ServerAdministering an S8400, S8500, or S8700-s

Administering an S8400, S8500, or S8700-series primary controller when the S8300 is an LSPIssue 12 May 2009173Assigning Node Names and IP Addresses fo

Installing a new S8300 using the Avaya Installation Wizard174 Installing and Upgrading the Avaya S8300 Serverconnected to the S8500 or S8700-series Se

Administering an S8400, S8500, or S8700-series primary controller when the S8300 is an LSPIssue 12 May 2009175Note:Note: It is strongly recommended to

Installing a new S8300 using the Avaya Installation Wizard176 Installing and Upgrading the Avaya S8300 ServerAdministering the IP address mapAdministe

Administering an S8400, S8500, or S8700-series primary controller when the S8300 is an LSPIssue 12 May 2009177Administering IP InterfacesTo define the

Installing a new S8300 using the Avaya Installation Wizard178 Installing and Upgrading the Avaya S8300 ServerNode name The unique node name for the IP

Administering an S8400, S8500, or S8700-series primary controller when the S8300 is an LSPIssue 12 May 20091793. Close the screen.To define the IP int

About this book18 Installing and Upgrading the Avaya S8300 Server● Chapter 3: Installing a new S8300 using the Avaya Installation Wizard on page 109●

Installing a new S8300 using the Avaya Installation Wizard180 Installing and Upgrading the Avaya S8300 Server2. Complete the fields as described the i

Administering an S8400, S8500, or S8700-series primary controller when the S8300 is an LSPIssue 12 May 2009181Identifying the Survivable Processor on

Installing a new S8300 using the Avaya Installation Wizard182 Installing and Upgrading the Avaya S8300 ServerAssigning LSPs with Network RegionsIf the

Administering the Media Gateway with S8300 ServerIssue 12 May 2009183To perform the procedures in this section, log in to the primary controller and o

Installing a new S8300 using the Avaya Installation Wizard184 Installing and Upgrading the Avaya S8300 Server!CAUTION:CAUTION: Be sure the serial numb

Administering the Media Gateway with S8300 ServerIssue 12 May 2009185Media Gateway screen (after registration with primary controller) The media modul

Installing a new S8300 using the Avaya Installation Wizard186 Installing and Upgrading the Avaya S8300 Server- The serial number administered in the S

If using CM Messaging, administer Communication Manager for CM MessagingIssue 12 May 2009187If using CM Messaging, administer Communication Manager fo

Installing a new S8300 using the Avaya Installation Wizard188 Installing and Upgrading the Avaya S8300 ServerNote:Note: If the WebLM server is on a di

Administering SESIssue 12 May 200918915. Ensure that the page displays the following information:Proxy Name sipserverRequested 1Acquired 116. Click Sh

ConventionsIssue 12 May 200919Terminology● System — a general term encompassing all references to the Avaya servers running Communication Manager.● Ci

Installing a new S8300 using the Avaya Installation Wizard190 Installing and Upgrading the Avaya S8300 Server5. Administer Redirect Call Off-Net, if d

Considerations for IP Phones Supported by a Local Survivable ProcessorIssue 12 May 2009191connection to the primary controller is down, the phone cann

Installing a new S8300 using the Avaya Installation Wizard192 Installing and Upgrading the Avaya S8300 ServerAll phones for which the DHCP server has

Transition of Control from Primary Controller to LSPIssue 12 May 2009193- The main server blocks future registrations of media gateways and telephones

Installing a new S8300 using the Avaya Installation Wizard194 Installing and Upgrading the Avaya S8300 ServerComplete the Installation of the S8300(if

Complete the Installation of the S8300 (if the Primary Controller)Issue 12 May 2009195● Processes is okay.4. Select Server > Process Status.The Pro

Installing a new S8300 using the Avaya Installation Wizard196 Installing and Upgrading the Avaya S8300 Server3. Select Continue this operation without

Complete the Installation of the S8300 (if the Primary Controller)Issue 12 May 2009197View Process Status Results screen3. Make sure Messaging shows U

Installing a new S8300 using the Avaya Installation Wizard198 Installing and Upgrading the Avaya S8300 ServerOn the Configure Interfaces screen, ensur

Complete the Installation of the S8300 (if the Primary Controller)Issue 12 May 2009199Note:Note: Depending on the customer’s Communication Manager Mes

© 2009 Avaya Inc.All Rights Reserved.NoticeWhile reasonable efforts were made to ensure that the information in this document was complete and accura

About this book20 Installing and Upgrading the Avaya S8300 ServerTypographyThis section describes the typographical conventions for commands, keys, us

Installing a new S8300 using the Avaya Installation Wizard200 Installing and Upgrading the Avaya S8300 Server● Host NameEnter the DNS name or IP addre

Complete the Installation Process (for an S8300 LSP)Issue 12 May 2009201Complete the Installation Process (for an S8300 LSP)Consult the planning docum

Installing a new S8300 using the Avaya Installation Wizard202 Installing and Upgrading the Avaya S8300 Server

Issue 12 May 2009 203Chapter 4: Upgrading Communication Manager on an existing S8300B or S8300C ServerThis chapter covers the methods and procedures t

Upgrading Communication Manager on an existing S8300B or S8300C Server204 Installing and Upgrading the Avaya S8300 Server !Important:Important: If you

Issue 12 May 2009 205Section 3: Manual procedures to install and upgrade an S8300 ServerThis sections contains procedures to install or upgrade to Com

206 Installing and Upgrading the Avaya S8300 Server

Issue 12 May 2009 207Chapter 5: Manual installation of an S8300 ServerThis chapter covers the manual procedures to install a media gateway with an Ava

Manual installation of an S8300 Server208 Installing and Upgrading the Avaya S8300 Server Installation OverviewAbout software and firmware filesA new

Tasks to install the S8300 and the media gatewayIssue 12 May 2009209!CAUTION:CAUTION: You have the choice to disable Communication Manager Messaging s

Downloading this bookIssue 12 May 200921User input● User input is in bold type, whether you must type the input, select the input from a menu, or clic

Manual installation of an S8300 Server210 Installing and Upgrading the Avaya S8300 Server ● Configuring the S8300 on page 226● Providing the keys.inst

Before Going to the Customer SiteIssue 12 May 2009211Transition from Primary Controller to LSP● Transition of Control from Primary Controller to LSP o

Manual installation of an S8300 Server212 Installing and Upgrading the Avaya S8300 Server Obtaining the serial number of the media gateway, if necessa

Before Going to the Customer SiteIssue 12 May 20092132. Connect to the LAN using a browser on your laptop or the customer’s PC and access http://www.a

Manual installation of an S8300 Server214 Installing and Upgrading the Avaya S8300 Server Obtaining service pack and language files for Communication

Before Going to the Customer SiteIssue 12 May 2009215must be the same as that used for the S300 Server (control network), and is entered on the Config

Manual installation of an S8300 Server216 Installing and Upgrading the Avaya S8300 Server 1. Use Windows File Explorer or another file management prog

Before Going to the Customer SiteIssue 12 May 2009217d. Click Start Installation script & IP Addr Admin.A script file is created and downloaded or

Manual installation of an S8300 Server218 Installing and Upgrading the Avaya S8300 Server Install the S8300Inserting the S8300You must connect a USB C

Install the S8300Issue 12 May 2009219d. Connect the USB cable to one of the USB ports on the faceplate of the server and the other end of the USB cabl

About this book22 Installing and Upgrading the Avaya S8300 ServerSafety labels and security alert labelsObserve all caution, warning, and danger state

Manual installation of an S8300 Server220 Installing and Upgrading the Avaya S8300 Server Setting telnet parameters The Microsoft telnet application m

Install the S8300Issue 12 May 2009221b. When the OK-to-remove light comes on, connect the DVD/CD-ROM drive to a USB port.c. Unseat and reseat the S830

Manual installation of an S8300 Server222 Installing and Upgrading the Avaya S8300 Server 2. On the Communication Manager Server Management Interface

Install the S8300Issue 12 May 2009223Note:Note: To manually FTP files from your laptop to /var/home/ftp/pub, you must change the directory to pub (typ

Manual installation of an S8300 Server224 Installing and Upgrading the Avaya S8300 Server Server Date/Time Window2. Verify or set the S8300 Server&apo

Install the S8300Issue 12 May 2009225Note:Note: A craft level login can create a super-user login in Release 4.0 or later.To create a login:1. Ask a c

Manual installation of an S8300 Server226 Installing and Upgrading the Avaya S8300 Server Configuring the S8300To configure the S8300 server using Con

Install the S8300Issue 12 May 2009227Select Method Screen5. Click Configure all services using the wizard. With this option, the wizard guides you thr

Manual installation of an S8300 Server228 Installing and Upgrading the Avaya S8300 Server 7. Select the server to be a main server or an LSP server.8.

Install the S8300Issue 12 May 2009229Configure Interfaces Screen12. Use your planning forms to complete the fields for the:● Ethernet 1: Control Netwo

Technical assistanceIssue 12 May 200923For more information on the Avaya media gateway and related features, see the following books:Technical assista

Manual installation of an S8300 Server230 Installing and Upgrading the Avaya S8300 Server Configure Local Survivable Processor Screen14. Configure the

Install the S8300Issue 12 May 2009231which interface you want the file sync to use. Avaya recommends the use of the customer LAN for file sync.Note:No

Manual installation of an S8300 Server232 Installing and Upgrading the Avaya S8300 Server Set DNS creen20. Enter the appropriate IP addresses from you

Install the S8300Issue 12 May 200923321. Click Continue. The Set Static Routes screen appears.Static Network Routes are used only if the customer has

Manual installation of an S8300 Server234 Installing and Upgrading the Avaya S8300 Server Configure Time Server ScreenMake the following choices, acco

Install the S8300Issue 12 May 2009235clock as a time source. You need to set up the time clock with Set Server Time/Timezone option. You need to set t

Manual installation of an S8300 Server236 Installing and Upgrading the Avaya S8300 Server 24. If you have a file named keys.install to allow the S8300

Install the S8300Issue 12 May 2009237Warning ScreenNote:Note: This is the final step in configuring the system. When you click Continue, all the confi

Manual installation of an S8300 Server238 Installing and Upgrading the Avaya S8300 Server 31. Click Close Window and continue the configuration of the

Install the S8300Issue 12 May 2009239To create the key file1. On a directly connected laptop or other computer, create a flat-text file named keys.ins

About this book24 Installing and Upgrading the Avaya S8300 ServerInternational For technical assistance, call the International Technical Assistance C

Manual installation of an S8300 Server240 Installing and Upgrading the Avaya S8300 Server License File Screen2. Select Install the license file I prev

Install the S8300Issue 12 May 2009241Install Authentication Screen2. Select Install the license file I previously downloaded and click Submit.The syst

Manual installation of an S8300 Server242 Installing and Upgrading the Avaya S8300 Server Installing security files, Communication Manager service pac

Install the S8300Issue 12 May 2009243Saving translations Note:Note: If the S8300 you are installing is an LSP, perform this task on the primary contro

Manual installation of an S8300 Server244 Installing and Upgrading the Avaya S8300 Server SES Software screen2. Click Enable SES. 3. Wait approximatel

Configuring and Installing firmware on a Media GatewayIssue 12 May 2009245Configuring and Installing firmware on a Media GatewayYou need to configure

Manual installation of an S8300 Server246 Installing and Upgrading the Avaya S8300 Server This configuration of Media Gateway and S8300 LSP Server is

Administering Communication ManagerIssue 12 May 2009247In this section, you will use the SAT interface to:● Assigning Node Names and IP Addresses for

Manual installation of an S8300 Server248 Installing and Upgrading the Avaya S8300 Server The information you need to do this should be provided in yo

Administering Communication ManagerIssue 12 May 2009249Note:Note: It is strongly recommended to use the defaults in the screen. However, for the RTCP

Sending us commentsIssue 12 May 200925Sending us comments Avaya welcomes your comments about this book. To reach us by:● Mail, send your comments to:A

Manual installation of an S8300 Server250 Installing and Upgrading the Avaya S8300 Server Administering the IP address mapAdminister the IP address ma

Administering Communication ManagerIssue 12 May 2009251IP Interfaces Screen 2. The field Enable Ethernet? should indicate y (yes). The Node Name shoul

Manual installation of an S8300 Server252 Installing and Upgrading the Avaya S8300 Server Figure 16: Add Local Survivable Processor screen2. The type

Administering Communication ManagerIssue 12 May 2009253Administering an S8400, S8500, or S8700-Series primarycontroller when the S8300 is an LSPIn thi

Manual installation of an S8300 Server254 Installing and Upgrading the Avaya S8300 Server Assigning Node Names and IP Addresses for the C-LANs and LSP

Administering Communication ManagerIssue 12 May 2009255telephones in the network. In this case, you define a network region for each CLAN board on the

Manual installation of an S8300 Server256 Installing and Upgrading the Avaya S8300 Server IP Network Region Screen 2. Complete the fields as described

Administering Communication ManagerIssue 12 May 2009257IP Network Region Screen, Page 3 4. Type the number for the type of codec set (1–7) that the S8

Manual installation of an S8300 Server258 Installing and Upgrading the Avaya S8300 Server Administering the IP address mapAdminister the IP address ma

Administering Communication ManagerIssue 12 May 2009259IP Interfaces Screen2. Complete the fields as described in Table 10change ip-interfaces 01a03

About this book26 Installing and Upgrading the Avaya S8300 Server

Manual installation of an S8300 Server260 Installing and Upgrading the Avaya S8300 Server To define the IP interface of the S8400, S8500/S8510, or S87

Administering Communication ManagerIssue 12 May 20092611. Type change ip-interfaces procr to open the IP Interfaces screen.Note:Note: If the ip-interf

Manual installation of an S8300 Server262 Installing and Upgrading the Avaya S8300 Server Identifying the Survivable Processor on the primary controll

Administering Communication ManagerIssue 12 May 2009263Figure 17: Add Local Survivable Processor screen2. The type field is automatically populated wi

Manual installation of an S8300 Server264 Installing and Upgrading the Avaya S8300 Server Assigning LSPs with Network RegionsIf the primary controller

Administering Communication ManagerIssue 12 May 2009265!CAUTION:CAUTION: Before administering a media gateway, make sure that the gateway has been ful

Manual installation of an S8300 Server266 Installing and Upgrading the Avaya S8300 Server !CAUTION:CAUTION: Be sure the serial number for the media g

Administering Communication ManagerIssue 12 May 2009267Media Gateway screen (after registration with primary controller) The media modules installed i

Manual installation of an S8300 Server268 Installing and Upgrading the Avaya S8300 Server - The serial number administered in the Serial No field on t

Installing the authentication file to the S8300 LSPIssue 12 May 2009269Installing the authentication file to the S8300 LSPNote:Note: Perform this proc

Issue 12 May 2009 27Section 1: Reference information and hardware installationThis section contains chapters explaining the types of wizards that you

Manual installation of an S8300 Server270 Installing and Upgrading the Avaya S8300 Server 4. If this is the first time the application has run, you mu

Administering SESIssue 12 May 200927114. Click Show by the Edge Proxy listing.The License Information page displays.15. Ensure that the page displays

Manual installation of an S8300 Server272 Installing and Upgrading the Avaya S8300 Server 3. Administer call routing.4. Administer SCCAN, if desired.5

Considerations for IP Phones Supported by a Local Survivable ProcessorIssue 12 May 2009273Considerations for IP Phones Supported by a Local Survivable

Manual installation of an S8300 Server274 Installing and Upgrading the Avaya S8300 Server All phones for which the DHCP server has an LSP as the secon

Set Up SNMP Alarming on the media gatewayIssue 12 May 2009275- The main server disables media gateways and telephones already registered with the LSPs

Manual installation of an S8300 Server276 Installing and Upgrading the Avaya S8300 Server Configuring the primary server to report alarms to a service

Set Up SNMP Alarming on the media gatewayIssue 12 May 2009277Note:Note: Do these steps only if the S8300 is the primary controller and the customer ha

Manual installation of an S8300 Server278 Installing and Upgrading the Avaya S8300 Server Complete the Installation of the S8300 (if the Primary Contr

Complete the Installation of the S8300 (if the Primary Controller)Issue 12 May 2009279● Processes is okay.4. At the Maintenance Web Pages, select Serv

28 Installing and Upgrading the Avaya S8300 Server

Manual installation of an S8300 Server280 Installing and Upgrading the Avaya S8300 Server 3. Select Continue this operation without current system bac

Complete the Installation of the S8300 (if the Primary Controller)Issue 12 May 2009281View Process Status screen3. Make sure Messaging shows UP. The n

Manual installation of an S8300 Server282 Installing and Upgrading the Avaya S8300 Server Saving translationsTo save translations:1. In the SSH sessio

Complete the Installation of the S8300 (if the Primary Controller)Issue 12 May 2009283Note:Note: Depending on the customer’s Communication Manager Mes

Manual installation of an S8300 Server284 Installing and Upgrading the Avaya S8300 Server ● Host NameEnter the DNS name or IP address of the FTP, SFTP

Final tasksIssue 12 May 2009285● Connect and administer test endpoints● Test endpointsThis completes the installation of the a media gateway with an S

Manual installation of an S8300 Server286 Installing and Upgrading the Avaya S8300 Server

Issue 12 May 2009 287Chapter 6: Manual upgrade of an existing S8300B orS8300C to Release 5.2This chapter covers the procedures to upgrade the software

Manual upgrade of an existing S8300B or S8300C to Release 5.2288 Installing and Upgrading the Avaya S8300 Server!CAUTION:CAUTION: When you are upgradi

Tasks to upgrade the S8300B or S8300C to release 5.2Issue 12 May 2009289Converting the integration of IA770 INTUITY AUDIX Messagingfrom CWY1 to H.323

What wizards are availableIssue 12 May 200929Chapter 1: Roadmaps and reference informationThis chapter provides guidance on how to use this book along

Manual upgrade of an existing S8300B or S8300C to Release 5.2290 Installing and Upgrading the Avaya S8300 Server● Obtaining the serial number of the m

Before going to the customer siteIssue 12 May 2009291● In the Memory Config field, verify that the setting is Extra Large.If on page 336● Installing s

Manual upgrade of an existing S8300B or S8300C to Release 5.2292 Installing and Upgrading the Avaya S8300 ServerObtaining a USB DVD/CD-ROM driveUpgrad

Before going to the customer siteIssue 12 May 2009293A current version of the system data is required to restore the system configuration upon complet

Manual upgrade of an existing S8300B or S8300C to Release 5.2294 Installing and Upgrading the Avaya S8300 ServerObtaining service pack filesPre- and p

Before going to the customer siteIssue 12 May 2009295Pre-upgrade service pack (starting from R4.0 on an S8300C only)Note:Note: Skip this task if the r

Manual upgrade of an existing S8300B or S8300C to Release 5.2296 Installing and Upgrading the Avaya S8300 ServerFile download window8. Click Save and

Before going to the customer siteIssue 12 May 20092972. Select System Configuration and Status > System Status. Look for “Used Hours of Speech” in

Manual upgrade of an existing S8300B or S8300C to Release 5.2298 Installing and Upgrading the Avaya S8300 ServerCompleting the RFA process (obtaining

Before going to the customer siteIssue 12 May 2009299Running the Automatic Registration Tool (ART)for the INADS IP address, if necessary This step is

Issue 12 May 2009 3About this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Overview . . .

Roadmaps and reference information30 Installing and Upgrading the Avaya S8300 ServerWhere are the most recent versions of the WizardsYou can find the

Manual upgrade of an existing S8300B or S8300C to Release 5.2300 Installing and Upgrading the Avaya S8300 ServerOn-site preparation for the upgradePer

On-site preparation for the upgradeIssue 12 May 20093012. At the SAT command line, enter list logins.The Logins screen appears.3. In the Service Level

Manual upgrade of an existing S8300B or S8300C to Release 5.2302 Installing and Upgrading the Avaya S8300 ServerCreating a super-user login, if one do

On-site preparation for the upgradeIssue 12 May 20093033. In the Login’s Name field, type a login name agreed upon with the customer. Alternatively, a

Manual upgrade of an existing S8300B or S8300C to Release 5.2304 Installing and Upgrading the Avaya S8300 Server2. Under Security, select Administrato

On-site preparation for the upgradeIssue 12 May 20093054. Select Add Login, and click Submit.The Administrator Logins -- Add Login screen appears.5. T

Manual upgrade of an existing S8300B or S8300C to Release 5.2306 Installing and Upgrading the Avaya S8300 Servera. Log in with telnet or ssh, open a S

On-site preparation for the upgradeIssue 12 May 20093078. Skip the fields Lock this account and Date on which account is disabled-blank to ignore.9. F

Manual upgrade of an existing S8300B or S8300C to Release 5.2308 Installing and Upgrading the Avaya S8300 ServerFor instructions on removal of existin

On-site preparation for the upgradeIssue 12 May 2009309To clear alarms1. In the Maintenance Web Interface under Alarms, click Current Alarms. 2. If no

About connection and login methodsIssue 12 May 200931About connection and login methodsThis section describes the various ways of connecting to, and l

Manual upgrade of an existing S8300B or S8300C to Release 5.2310 Installing and Upgrading the Avaya S8300 Server2. Enter your terminal type, and press

On-site preparation for the upgradeIssue 12 May 2009311Saving a copy of the 4600-series telephone configuration file, if anyNote:Note: Skip this proce

Manual upgrade of an existing S8300B or S8300C to Release 5.2312 Installing and Upgrading the Avaya S8300 ServerDetermining whether optional languages

On-site preparation for the upgradeIssue 12 May 2009313System Parameters Features screen, Page 37. Under Announcement Sets, note the main system langu

Manual upgrade of an existing S8300B or S8300C to Release 5.2314 Installing and Upgrading the Avaya S8300 ServerList Messaging Software screen3. Note

On-site preparation for the upgradeIssue 12 May 2009315Downloading optional language files, if neededSkip to To shut down IA770 with the command line

Manual upgrade of an existing S8300B or S8300C to Release 5.2316 Installing and Upgrading the Avaya S8300 Server4. Type watch /VM/bin/ss and press Ent

On-site preparation for the upgradeIssue 12 May 2009317Backing up the system to compact flash mediaS8300C Server allows back up using a compact flash

Manual upgrade of an existing S8300B or S8300C to Release 5.2318 Installing and Upgrading the Avaya S8300 ServerBacking up the system over the custome

On-site preparation for the upgradeIssue 12 May 2009319● Server and System Files● Security Files● SES Files (seen as an option if SES is enabled))3. I

Roadmaps and reference information32 Installing and Upgrading the Avaya S8300 Server● TCP/IP properties. Set the laptop's TCP/IP properties as fo

Manual upgrade of an existing S8300B or S8300C to Release 5.2320 Installing and Upgrading the Avaya S8300 Server6. To check the status of the backup:a

On-site preparation for the upgradeIssue 12 May 20093217. Type update_activate update, where update is the release or issue number of the latest servi

Manual upgrade of an existing S8300B or S8300C to Release 5.2322 Installing and Upgrading the Avaya S8300 Server3. Wait until the system displays the

On-site preparation for the upgradeIssue 12 May 2009323Download Files screen2. Select Files to download from the machine I’m using to connect to the s

Manual upgrade of an existing S8300B or S8300C to Release 5.2324 Installing and Upgrading the Avaya S8300 ServerCommunication Manager also reflects th

On-site preparation for the upgradeIssue 12 May 2009325Manage Software screen4. Select the radio button Copy a release to the local hard drive, but do

Manual upgrade of an existing S8300B or S8300C to Release 5.2326 Installing and Upgrading the Avaya S8300 ServerChoose Source screenPossible sources i

On-site preparation for the upgradeIssue 12 May 2009327Choose Software screenThe screen appears with no radio button selected. 5. Select the release t

Manual upgrade of an existing S8300B or S8300C to Release 5.2328 Installing and Upgrading the Avaya S8300 ServerCopy Complete screenThis screen indica

Upgrade the S8300Issue 12 May 2009329Upgrade the S8300This section describes the procedures to upgrade the S8300B or S8300C Server from a 2.x, 3.x, 4.

About connection and login methodsIssue 12 May 2009337. On the General tab, select the radio button Use the following IP address. Enter the following:

Manual upgrade of an existing S8300B or S8300C to Release 5.2330 Installing and Upgrading the Avaya S8300 ServerChoose Software screenThis screen show

Upgrade the S8300Issue 12 May 2009331Choose License Source screen3. For a typical upgrade, the Communication Manager license and authentication files,

Manual upgrade of an existing S8300B or S8300C to Release 5.2332 Installing and Upgrading the Avaya S8300 Server5. For a new installation, or if you p

Upgrade the S8300Issue 12 May 2009333● If at step 3, you chose I will supply the license files myself when prompted, the system displays the Install L

Manual upgrade of an existing S8300B or S8300C to Release 5.2334 Installing and Upgrading the Avaya S8300 ServerTo install the license and authenticat

Upgrade the S8300Issue 12 May 20093354. Select Install the Authentication file I previously downloaded and click Install.The system tells you the auth

Manual upgrade of an existing S8300B or S8300C to Release 5.2336 Installing and Upgrading the Avaya S8300 Server4. Select Configure individual service

Upgrade the S8300Issue 12 May 20093372. If an update file you want to activate shows packed in the Status column, select the file in the Update ID col

Manual upgrade of an existing S8300B or S8300C to Release 5.2338 Installing and Upgrading the Avaya S8300 Server5. Select License Administration.The a

Upgrade the S8300Issue 12 May 200933917. Ensure that the page displays the following information:Proxy Name sipserverRequested 1Acquired 118. Click Sh

Roadmaps and reference information34 Installing and Upgrading the Avaya S8300 Server3. Locate the TCP/IP properties as follows:- Windows 95, 98, and M

Manual upgrade of an existing S8300B or S8300C to Release 5.2340 Installing and Upgrading the Avaya S8300 ServerView Process Status screen3. Make sure

Upgrade the S8300Issue 12 May 20093413. When the message End start_vm: voice messaging is now completely up is displayed, select the Return to Main bu

Manual upgrade of an existing S8300B or S8300C to Release 5.2342 Installing and Upgrading the Avaya S8300 ServerTo make the upgrade permanent1. From t

Upgrade the S8300Issue 12 May 2009343If this occurs, you must perform the following steps:1. Obtain an Communication Manager Messaging license file.2.

Manual upgrade of an existing S8300B or S8300C to Release 5.2344 Installing and Upgrading the Avaya S8300 ServerUse the following steps to restore the

Post-upgrade tasksIssue 12 May 2009345Stopping Communication Manager Messaging, if loading an Communication Manager Messaging updateAfter the upgrade

Manual upgrade of an existing S8300B or S8300C to Release 5.2346 Installing and Upgrading the Avaya S8300 ServerStarting Communication Manager Messagi

Post-upgrade tasksIssue 12 May 2009347View Process Status screen3. Make sure Messaging shows UP. The number of processes (59/59) may vary depending on

Manual upgrade of an existing S8300B or S8300C to Release 5.2348 Installing and Upgrading the Avaya S8300 Server3. Type save translation all and press

Post-upgrade tasksIssue 12 May 2009349To check media modules1. Type list configuration all and press Enter. 2. Verify that the software is communicati

About connection and login methodsIssue 12 May 200935Note:Note: The Microsoft Internet Explorer (IE) browser is recommended. If you use IE, it must be

Manual upgrade of an existing S8300B or S8300C to Release 5.2350 Installing and Upgrading the Avaya S8300 ServerBacking up the systemTo back up the sy

Issue 12 May2009 351Chapter 7: Migrating an S8300 ServerOverviewThis section covers the procedures to migrate the following:● Avaya S8300A or S8300B S

Chapter 7: Migrating an S8300 Server352 Installing and Upgrading the Avaya S8300 ServerMigrating an Avaya S8300A or S8300B Server to an Avaya S8300C S

Before going to the customer siteIssue 12 May2009353 Obtaining a USB DVD/CD-ROM driveMigrating an Avaya S8300A Server or an S8300B Server to an Avaya

Chapter 7: Migrating an S8300 Server354 Installing and Upgrading the Avaya S8300 ServerChecking the number of allocated portsWith the S8300 Server as

On-site preparation for migrationIssue 12 May2009355 Note:Note: (S8300C only) You can use an external Avaya approved Compact Flash card and a Card Rea

Chapter 7: Migrating an S8300 Server356 Installing and Upgrading the Avaya S8300 ServerYou will use SSH and the Maintenance Web Interface to perform t

On-site preparation for migrationIssue 12 May2009357 Saving translations (main only)If the S8300 Server is an LSP you do not need to save translation.

Chapter 7: Migrating an S8300 Server358 Installing and Upgrading the Avaya S8300 ServerChecking current software releaseCheck the release of Communica

On-site preparation for migrationIssue 12 May2009359 Getting IA770 Intuity Audix Messaging application Data (if IA770 is being used) !Important:Import

Roadmaps and reference information36 Installing and Upgrading the Avaya S8300 Server- For Netscape: a. Select Edit > Preferences. b. Under Category

Chapter 7: Migrating an S8300 Server360 Installing and Upgrading the Avaya S8300 ServerSystem Parameters Features screen, Page 37. Under Announcement

On-site preparation for migrationIssue 12 May2009361 To determine other languages!CAUTION:CAUTION: If an announcement package appears on the Web page

Chapter 7: Migrating an S8300 Server362 Installing and Upgrading the Avaya S8300 ServerShutting down IA770 Intuity Audix MessagingTo shut down IA770 I

On-site preparation for migrationIssue 12 May2009363 4. Browse to the directory on the software CD (or laptop) that contains the pre-upgrade service p

Chapter 7: Migrating an S8300 Server364 Installing and Upgrading the Avaya S8300 Server9. Before proceeding, type statapp -c to view the status of the

On-site preparation for migrationIssue 12 May2009365 To install the pre-upgrade service pack on R4.0 Servers1. Under Server Upgrades, select Manage Up

Chapter 7: Migrating an S8300 Server366 Installing and Upgrading the Avaya S8300 ServerBacking up the S8300A or S8300B or S8300C Server dataThe backup

On-site preparation for migrationIssue 12 May2009367 ● Backing up the system over the customer’s LAN on page 370Linux migration backup (if current rel

Chapter 7: Migrating an S8300 Server368 Installing and Upgrading the Avaya S8300 ServerLinux Migration - Backup Initiate screen3. Under Backup Method,

On-site preparation for migrationIssue 12 May2009369 Linux Migration - Backup History screen6. Select the backup set and click Check Status to see the

About connection and login methodsIssue 12 May 200937About connection methodsConnecting a laptop to services port of S8300To connect your laptop direc

Chapter 7: Migrating an S8300 Server370 Installing and Upgrading the Avaya S8300 Server3. On the Maintenance Web page, select Data Backup / Restore &g

On-site preparation for migrationIssue 12 May2009371 - If Communication Manager Messaging is installed on the S8300A or S8300B or S8300C Server, selec

Chapter 7: Migrating an S8300 Server372 Installing and Upgrading the Avaya S8300 Server6. If Communication Manager Messaging is installed on the S8300

On-site preparation for migrationIssue 12 May2009373 To remove the old S8300 Server and insert the new S8300 Server Note:Note: None of the media gatew

Chapter 7: Migrating an S8300 Server374 Installing and Upgrading the Avaya S8300 Server10. Connect the DVD/CD-ROM drive with the following steps:Note:

On-site preparation for migrationIssue 12 May2009375 Installing Communication Manager Release 5.2 (Optionally, Communication Manager Messaging)To inst

Chapter 7: Migrating an S8300 Server376 Installing and Upgrading the Avaya S8300 Server7. On your laptop, click Start > Run to open the Run dialog

On-site preparation for migrationIssue 12 May2009377 7. Disconnect the DVD/CD-ROM drive from the server’s USB port.Setting the time, date, and time zo

Chapter 7: Migrating an S8300 Server378 Installing and Upgrading the Avaya S8300 ServerNote:Note: If you need to download an IP telephone firmware fil

On-site preparation for migrationIssue 12 May2009379 Installing security updates, Communication Manager service packupdates, and SES service pack upda

Roadmaps and reference information38 Installing and Upgrading the Avaya S8300 ServerLAN that you enter in the TCP/IP properties or it can be assigned

Chapter 7: Migrating an S8300 Server380 Installing and Upgrading the Avaya S8300 ServerEnable SESNote:Note: Perform this task if the migration is from

On-site preparation for migrationIssue 12 May2009381 6. Click Continue.The Configure Interfaces page appears.7. Fill in the correct server and gateway

Chapter 7: Migrating an S8300 Server382 Installing and Upgrading the Avaya S8300 Server- Directory5. Click View.The View/Restore Data Results page app

On-site preparation for migrationIssue 12 May2009383 2. At the Linux command line interface type cat /etc/passwd |grep 555 and press Enter.A list of s

Chapter 7: Migrating an S8300 Server384 Installing and Upgrading the Avaya S8300 Server6. Skip the fields Lock this account and Date on which account

On-site preparation for migrationIssue 12 May2009385 Configure Interfaces screen (primary controller example)4. Check that the Integrated Messaging IP

Chapter 7: Migrating an S8300 Server386 Installing and Upgrading the Avaya S8300 ServerInstalling updated Communication Manager license andauthenticat

On-site preparation for migrationIssue 12 May2009387 4. If this is the first time the application has run, you must log in with admin as the default l

Chapter 7: Migrating an S8300 Server388 Installing and Upgrading the Avaya S8300 Server14. Click Show by the Edge Proxy listing.The License Informatio

On-site preparation for migrationIssue 12 May2009389 3. Click Shutdown.Integrity checkAfter the server comes up, verify the following:1. Ping the IP a

About connection and login methodsIssue 12 May 200939Setting up Windows for modem connection to theS8300 Server (Windows 2000 or XP)Note:Note: The rem

Chapter 7: Migrating an S8300 Server390 Installing and Upgrading the Avaya S8300 Server- If the IP address appears, click Close Window.- If the IP add

On-site preparation for migrationIssue 12 May2009391 If the S8300 is an LSPPerform this procedure if the server if all of the following are true:- Ser

Chapter 7: Migrating an S8300 Server392 Installing and Upgrading the Avaya S8300 Server5. In the left column, click Configure LSP.6. Select Extra Larg

On-site preparation for migrationIssue 12 May2009393 If upgrading an LSP, synchronize translations from the primary controllerIf you are upgrading an

Chapter 7: Migrating an S8300 Server394 Installing and Upgrading the Avaya S8300 ServerTo copy files to the server:1. In the Maintenance Web Interface

Post-upgrade tasksIssue 12 May2009395 Post-upgrade tasksStopping CM Messaging, if loading an CM Messaging updateAfter the upgrade is complete, perform

Chapter 7: Migrating an S8300 Server396 Installing and Upgrading the Avaya S8300 ServerStarting CM Messaging!CAUTION:CAUTION: You do not need to perfo

Post-upgrade tasksIssue 12 May2009397 View Process Status screen3. Make sure Messaging shows UP. The number of processes (59/59) may vary depending on

Chapter 7: Migrating an S8300 Server398 Installing and Upgrading the Avaya S8300 Server3. Type save translation all and press Enter.When the save is f

Post-upgrade tasksIssue 12 May2009399 To check media modules 1. Type list configuration all and press Enter. 2. Verify that the software is communicat

Contents4 Installing and Upgrading the Avaya S8300 ServerConfiguring the Remote PC for PPP ModemConnection (Windows 2000 or XP, Terminal Emulator, or

Roadmaps and reference information40 Installing and Upgrading the Avaya S8300 Server7. In the Components box, verify that Internet Protocol (TCP/IP) a

Chapter 7: Migrating an S8300 Server400 Installing and Upgrading the Avaya S8300 ServerTo re-enable alarm origination1. Telnet to the S8300 and log on

Post-upgrade tasksIssue 12 May2009401 Note:Note: Depending on the customer’s Communication Manager Messaging configuration, the back up size of the Co

Chapter 7: Migrating an S8300 Server402 Installing and Upgrading the Avaya S8300 Server● DirectoryEnter the directory on the corporate repository to w

Issue 12 May 2009 403 IndexIndexNumerical120A ICSU . . . . . . . . . . . . . . . . . . 82, 102120A2 ICSU . . . . . . . . .

404 Installing and Upgrading the Avaya S8300 Server IndexCCall Management System . . . . . . . . . . . . 103calling queue . . . .

Issue 12 May 2009 405 Indexchecking system languages . . . . . . . . 312, 359converting integration to H.323 . . . . . . . . 289d

406 Installing and Upgrading the Avaya S8300 Server Indexbacking up IP phone files . . . . . . . . . . . . 311copying to server . . . .

Issue 12 May 2009 407 Indexdefining . . . . . . . . . . . . . . . . . . . 181Qqueue warning indicator . . . . . . . .

408 Installing and Upgrading the Avaya S8300 Server Indexpre R4.0 . . . . . . . . . . . . . . . . . . . 300R4.x . . . . . .

About connection and login methodsIssue 12 May 200941Using Windows for PPP Modem Connection (Windows 2000 or XP)Note:Note: To access the system, you m

Roadmaps and reference information42 Installing and Upgrading the Avaya S8300 ServerUsing Avaya Terminal Emulator for LANConnection to Communication M

About connection and login methodsIssue 12 May 20094314. Log in to Communication Manager to access the SAT command prompt screen. If you are logging i

Roadmaps and reference information44 Installing and Upgrading the Avaya S8300 ServerAbout log in methods This section describes how to log on to the S

About connection and login methodsIssue 12 May 2009453. In the Port field, type 22.4. Under Protocol, select SSH.5. In the PuTTY menu on the left, cli

Roadmaps and reference information46 Installing and Upgrading the Avaya S8300 Servera. On a Windows system, go to the Start menu and select Run.b. Typ

About connection and login methodsIssue 12 May 200947Welcome Screen4. Click the Continue button.5. Accept the Client Authentication and Security Certi

Roadmaps and reference information48 Installing and Upgrading the Avaya S8300 ServerLogin Screen6. Log in as craft. 7. Select yes for Suppress Alarm O

About connection and login methodsIssue 12 May 200949Main Menu8. (For Communication Manager R5.2 and later) On the Administration menu, click Server (

ContentsIssue 12 May 2009 5Connecting CDR equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . 74Administerin

Roadmaps and reference information50 Installing and Upgrading the Avaya S8300 ServerS8300 Main Menu/Usage Agreement Notice9. Check the top of the left

About connection and login methodsIssue 12 May 2009512. Log in to the Communication Manager as craft or dadmin.Enter your login confirmation informati

Roadmaps and reference information52 Installing and Upgrading the Avaya S8300 ServerAbout Avaya Site AdministrationA single license for Avaya Site Adm

About connection and login methodsIssue 12 May 20095312. Click Next. The Switch Summary dialog box displays.13. Check the information. Use the Back bu

Roadmaps and reference information54 Installing and Upgrading the Avaya S8300 ServerAbout terminal emulation function keys for Communication Manager W

About hardware componentsIssue 12 May 200955Chapter 2: Hardware installation for the S8300 ServerThe chapter is organized in two main sections:● About

Hardware installation for the S8300 Server56 Installing and Upgrading the Avaya S8300 ServerWhat are the functions of the S8300 LED IndicatorsThere ar

About hardware componentsIssue 12 May 200957● (S8300B model only) 20 or 30 GB hard drive(S8300C model only) 40 GB hard drive(S8300D model only) 160 GB

Hardware installation for the S8300 Server58 Installing and Upgrading the Avaya S8300 Server● INTUITY AUDIX LX Messaging System● Communication Manager

About hardware componentsIssue 12 May 200959● Valid IP address, subnet mask, and gateway information for administration on the S8300 ServerAvaya servi

Contents6 Installing and Upgrading the Avaya S8300 ServerCall Management System . . . . . . . . . . . . . . . . . . . . . . . .

Hardware installation for the S8300 Server60 Installing and Upgrading the Avaya S8300 ServerInserting the Avaya S8300 Server (if necessary for standal

Terminal server installationIssue 12 May 200961Installing and administering the terminal serverMake sure you have all the equipment on site before the

Hardware installation for the S8300 Server62 Installing and Upgrading the Avaya S8300 ServerHow is the terminal server cabling connectedFigure 2 shows

Terminal server installationIssue 12 May 200963Figure 3: Connecting an adjunct to the IOLAN+Note:Note: Depending on the adjunct’s connections, you may

Hardware installation for the S8300 Server64 Installing and Upgrading the Avaya S8300 ServerTo connect the IOLAN+1. Connect the DB9 end of the DB9-to-

Terminal server installationIssue 12 May 200965To administer the IOLAN+ the first time1. At the login prompt type any text and press ENTER.2. At the s

Hardware installation for the S8300 Server66 Installing and Upgrading the Avaya S8300 Server5. Type iolan, the default password, and press ENTER.The A

Terminal server installationIssue 12 May 200967To reboot the IOLAN+ 1. Press ENTER to view the Administration Menu.Note:Note: The following steps re-i

Hardware installation for the S8300 Server68 Installing and Upgrading the Avaya S8300 ServerAdministering the gatewayNote:Note: If the S8300 Server an

Terminal server installationIssue 12 May 2009694. Type port number and press ENTER to view the Port Setup Menuwhere port number is the port that the a

ContentsIssue 12 May 2009 7Install the S8300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Hardware installation for the S8300 Server70 Installing and Upgrading the Avaya S8300 Server● Host: leave blank or enter S8300 Server IP Address● Remo

Terminal server installationIssue 12 May 2009715. Look at the port that the adjunct is connected to and see if there is any traffic. If not, check all

Hardware installation for the S8300 Server72 Installing and Upgrading the Avaya S8300 ServerPotential failure scenarios and repair actionsIf a link go

Terminal server installationIssue 12 May 200973To administer IP services1. Type change ip-services and press RETURN to assign the CDR endpoint.2. In t

Hardware installation for the S8300 Server74 Installing and Upgrading the Avaya S8300 ServerCall detail recording (CDR) This section provides informat

Call detail recording (CDR)Issue 12 May 200975d. In the Remote Node field, enter the node name you assigned to the CDR adjunct in step 2. e. In the Re

Hardware installation for the S8300 Server76 Installing and Upgrading the Avaya S8300 ServerTo administer CDR parameters1. Type change system-paramete

Reliable Data Transport Tool (RDTT) packageIssue 12 May 200977Testing the switch-to-adjunct linkYou can use the test, status, busyout and release comm

Hardware installation for the S8300 Server78 Installing and Upgrading the Avaya S8300 Server● User GuideThis document contains information about the c

PrintersIssue 12 May 200979● “Call Detail Recording” in Chapter 21, “Features and Technical Reference” in Administering Avaya Aura™ Communication Mana

Contents8 Installing and Upgrading the Avaya S8300 ServerIf using CM Messaging, administer Communication Manager for CM Messaging 187Administering S

Hardware installation for the S8300 Server80 Installing and Upgrading the Avaya S8300 ServerDS1/T1 CPE loopback jackThis section provides information

DS1/T1 CPE loopback jackIssue 12 May 200981● If there is no extended demarcation point, install the loopback jack directly at the network interface po

Hardware installation for the S8300 Server82 Installing and Upgrading the Avaya S8300 Server2. Plug the H600-383 cable from the ICSU, or from the MM71

DS1/T1 CPE loopback jackIssue 12 May 200983● Checking for circuit connectivity. The first part of the test powers-up the loopback jack and sends a sig

Hardware installation for the S8300 Server84 Installing and Upgrading the Avaya S8300 Server9. If FAIL appears on the terminal display, there may be a

DS1/T1 CPE loopback jackIssue 12 May 200985Once you are fairly certain that the test is reporting no errors (after at least 1 error-free minute), conf

Hardware installation for the S8300 Server86 Installing and Upgrading the Avaya S8300 Server9. Type test ds1-loop location end-loopback/span-test to e

DS1/T1 CPE loopback jackIssue 12 May 2009872. Leave the loopback jack in place.Testing the DS1 span from the smart jack to the network interface termi

Hardware installation for the S8300 Server88 Installing and Upgrading the Avaya S8300 ServerFigure 4: Network interface at smart jack for an MM710 mul

DS1/T1 CPE loopback jackIssue 12 May 200989Figure 5: Network interface at extended demarcation point (smart jack inaccessible) for an MM710 multi-medi

ContentsIssue 12 May 2009 9Obtaining the serial number of the media gateway, if necessary . . . . . . . 212Checking for an FTP/SCP/SFTP serv

Hardware installation for the S8300 Server90 Installing and Upgrading the Avaya S8300 ServerFigure 6: Network interface at extended demarcation point

DS1/T1 CPE loopback jackIssue 12 May 200991Testing a loopback jack without a smart jackWhen the loopback jack is added to a span that does not contain

Hardware installation for the S8300 Server92 Installing and Upgrading the Avaya S8300 ServerFigure 8: Network interface at “dumb” block with repeater

DS1/T1 CPE loopback jackIssue 12 May 200993To test a loopback jack without a smart jack1. Test customer premises wiring from the MM710 to the loopback

Hardware installation for the S8300 Server94 Installing and Upgrading the Avaya S8300 ServerConfigurations using fiber multiplexersUse the loopback ja

External modemsIssue 12 May 200995External modemsThe following section assumes that you are using one of the recommended external modems. However, any

Hardware installation for the S8300 Server96 Installing and Upgrading the Avaya S8300 ServerRecommended Modems Avaya recommends using a MultiTech MT92

Busy tone disconnect equipment for non-U.S. installationsIssue 12 May 200997Busy tone disconnect equipment fornon-U.S. installationsThe customer-provi

Hardware installation for the S8300 Server98 Installing and Upgrading the Avaya S8300 ServerMusic-on-holdThe music-on-hold (MOH) feature allows a call

Music-on-holdIssue 12 May 200999Figure 10: Unregistered music-on-hold equipment connecting to KS-23395-L3 for a G700 Media GatewayTo connect an unregi